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08-27-2022 07:13 AM - edited 08-27-2022 07:16 AM
I have only had my new desktop for the small business I work at for 3 weeks. HP kept sending my notices that there were updates available. One was a BIOS update. I questioned if I needed it because the computer was new but not sure when it was manufactured so it could have been over a year old. After selecting the BIOS update it stated I would need to select a "restart". The PC shut down and the unit physically started but never booted up on the screen. My monitor states their is no signal. I tried a shutdown and turning it back on several times but still nothing????? I am at a loss
08-27-2022 08:10 AM
You did not list the system or model computer
In any event what you described should not have happened.
Please check the warranty here
If in warranty please take it in to be serviced
Possibly can do on-line
1) Click on this link -
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.
I am a retired Principal Analyst, and a community volunteer.
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