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10-21-2022 12:26 PM
Hi guys I'm just trying to get new BIOS since mine are from 2018 and wont allow me to update Windows 10, which causes all sorts of havick. Crazy I have to pay money to call to ask this question and how hard it is to find help. Can someone please help me?
10-21-2022 06:08 PM
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration.
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
( equals HP product number (p/n) )
(2) Please report your results
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