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‎10-21-2021 03:46 PM

HP Recommended
Product: PAVILION 550-047c
Operating System: Microsoft Windows 8.1 (64-bit)

My HP PAVILION DESKTOP has an issue, I can not boot my computer it says BOOT DEVICE NOT FOUND,  PLEASE INSTALL AN OPERATING SYSTEM ON YOUR HARD DISK. HARD DISK - (3F0). have run the tests and the memory is fine but the extensive storage test doesn’t show any results. How to get this fix.? 

 
 
 
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26 people had the same question
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Accepted Solutions

‎10-22-2021 05:24 AM

HP Recommended

That error usually means the hard drive has failed.  The Diagnostics not showing the hard drive as passed also indicates the hard drive has failed.  The drive needs to be replaced.

The spec page for that PC shows a 1 TB SATA 7200 rpm drive, which is very common and inexpensive.  All software and Windows will need to be reinstalled to get the PC working again.

If you are inclined, now would be a good time to replace that drive with a 1TB SSD drive.

 


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4 REPLIES 4

‎10-22-2021 05:24 AM

HP Recommended

That error usually means the hard drive has failed.  The Diagnostics not showing the hard drive as passed also indicates the hard drive has failed.  The drive needs to be replaced.

The spec page for that PC shows a 1 TB SATA 7200 rpm drive, which is very common and inexpensive.  All software and Windows will need to be reinstalled to get the PC working again.

If you are inclined, now would be a good time to replace that drive with a 1TB SSD drive.

 


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‎10-31-2021 06:35 AM

HP Recommended

Pavilion 590-p0032na optical drives and hard drive found, all tests passed.

 

Cannot find anything wrong except I updated Windows 10 yesterday and now computer will not boot.

 

PC out of manufacturers warranty, supplier saying manufacturers responisbility as F11 HP Software unresponsive.

 

Everything connected and intact inside the case - any suggestions anyone?

 

Thanks,

 

Kit

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‎10-31-2021 07:08 AM

HP Recommended

Go into BIOS and check if legacy is enabled in the boot options.
UEFI will not detect MBR-drives!

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‎10-31-2021 02:59 PM

HP Recommended

@Kit_G 

Welcome to the forum.  Since you have already done the Diagnostics and the hard drive passed, it could possibly the boot loader has been corrupted and this causes Windows to lose its way.

First verify that the is no media in the DVD/CD drive and the card reader.  Then also disconnect any other devices using just the keyboard and mouse.  Try again.  If there is still not a start, please indicate any messages or notifications on the screen, or what exactly happens during an attempted start.


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