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‎11-21-2024 06:14 PM

HP Recommended
Product: HP Pavilion All-in-One - 27-r114

Since getting this machine I have been running it with an external monitor. Then I got a second external monitor and hooked it up to the second HDMI port it did not work. After switching the two monitors ports the screen said something about NO MONITOR CONNECTED and then I rebooted and it bricked.  It will not turn on and there are no beeps. I tried unplugging all peripherals but a keyboard and it still will not turn on. The LED above the power supply port does light up when the power supply is connected.  Any ideas what might have gone wrong?  With two HDMI ports I figured it would support two external monitors for a tri-monitor setup. 
This was a really good machine and I hope to get it running again. 
Thanks! 
0bscura

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1 REPLY 1

‎11-23-2024 12:18 PM

HP Recommended

Good news. Today I was about to crack it open and extract the hard drive. That was when I noticed a button that I had not seen before.  I tried pressing it in addition to the power button and the computer sprang to life and booted. All is good now. 

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