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‎08-12-2019 04:56 PM

HP Recommended
Product: HP Pavilion 500-336
Operating System: Microsoft Windows 10 (64-bit)

I would like to backup my HP 500-336 UEFI/ BIOS before flashing.  I looked around in the interface (pressed F10 when booting) but I don't see any option in there to back up.  

3 REPLIES 3

‎08-12-2019 05:44 PM

HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

I have never seen a BIOS Backup option on a HP consumer PC.

 

HP has a BIOS recovery option (Link).

 

Avoid using HP Support Assistant when doing BIOS updates.

 

Regards

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‎08-13-2019 04:25 PM

HP Recommended

Do you know where that UEFI backup is stored?  I am just wondering if it's something that's only on the hard drive that shipped with the computer (like a recovery partition for the UEFI, similar to recovery partition for Windows).

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‎08-13-2019 04:49 PM - edited ‎08-13-2019 05:05 PM

HP Recommended

Hi,

 

Pretty sure the BIOS firmware is in a hidden partition named HP_TOOLS.

 

The HP Hardware Diagnostics 4-1 USB Key (Link) supports recovering a corrupted BIOS on some PCs. I have no idea if your PC is on the supported system list.

 

Scroll down the site link to see this download option.

 

Regards

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