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‎03-29-2021 06:51 PM

HP Recommended
Product: Hp 23 inch touch scree model 23-q110a
Operating System: Microsoft Windows 10 (64-bit)

This computer has been beeping for awhile but booted up  but now doesnt ...... i have been trying to problem solve while it was working... replaced power supply.. swapped ram arround... tried different keyboards and mice..

Any help much appreciated..

1 person had the same question
1 REPLY 1

‎03-30-2021 03:35 AM

HP Recommended

Hi,

 

You have a hardware event, see this site (Link) for troubleshooting a 3:4 BIOS error code. This error code is located in the first group at the above site as your PC was manufactured in 2015.

 

You replaced the power supply, swapped RAM, and tried different keyboard and mice.

 

You might have to try a different, known good, stick of RAM in both sockets, disconnect SATA storage devices (HDD and DVD), remove the M.2 WIFI adapter, disconnect the USB card reader.

 

The last item would be the motherboard or the CPU. CPU failure is very unlikely but can happen.

 

Regards

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