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‎06-25-2024 04:28 PM - last edited on ‎08-07-2024 11:02 AM by Retired

HP Recommended

Hey everyone! I aquired a 24-b010 all in one touch desktop computer. Its in really nice shape, but when I connect the power and try to boot, I get the 5 cycles of beeps indicating error state. Mine is 2 long 2 short, repeated 5 times. From what I read, that's a BIOS error. I also read that it's fixable. What's the best way to go about this? 

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1 REPLY 1

‎06-25-2024 05:23 PM

HP Recommended

HP support video for bios recovery

Click here to see how to recover your BIOS.
Do 1, 2, and the first part of 3.
For the second part of 3 you will need a USB flash drive and possibly an
older BIOS if the recent BIOS caused the problem

For laptops, step 2 "CMOS reset" there is no cmos battery nor cmos switch and no need to open the laptop. Use the Windows key + 'v' as explained here.

 

According to the software list for your laptop, there are 4 different bios for your model but only one will work.

Unless you  have a record of the "rom family ssid" you have a 1 out of 4 chance of getting the correct bios.

 

Go to the below site and enter your serial number
https://partsurfer.hp.com

See if you can find a code such as 82dc, 81b7, 81b9 or 81b8

To help identify which rom family the bios belongs to

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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