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Locked

‎07-16-2021 11:27 AM

HP Recommended
Product: Elitedesk G2 800 mini
Operating System: Microsoft Windows 10 (64-bit)

Hello, Happy Friday! :0) I have bought a secondhand mini G2 800, just can't get into BIOS management as password protected and do not know password.  I want to boot to a USB so that I can clone NVME and upgrade. 

 

Does the community have any ideas?

 

Best

Nick

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-16-2021 12:00 PM

HP Recommended

Hi:

 

See the service manual at the link below, chapter 8, starting on page 110 - 111 for how to clear the password.

 

Maintenance and Service Guide HP EliteDesk 800 G2 Desktop MiniHP EliteDesk 705 G2 Desktop MiniHP Pro...

 

If that does not work then the previous owner set the stringent security option in the BIOS and you will not be able to clear the password.  See the Caution note regarding stringent security on page 110.

View solution in original post

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2 REPLIES 2

‎07-16-2021 12:00 PM

HP Recommended

Hi:

 

See the service manual at the link below, chapter 8, starting on page 110 - 111 for how to clear the password.

 

Maintenance and Service Guide HP EliteDesk 800 G2 Desktop MiniHP EliteDesk 705 G2 Desktop MiniHP Pro...

 

If that does not work then the previous owner set the stringent security option in the BIOS and you will not be able to clear the password.  See the Caution note regarding stringent security on page 110.

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‎07-16-2021 12:36 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

MayS. 

I work on behalf of HP
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