cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Bastion141
New member
1 0 0 0
Message 1 of 2
403
Flag Post

Bios Recovery (500) Loop

HP Recommended
Microsoft Windows 10 (64-bit)

 I’ve been getting a constant issue with my HP Windows 10 Laptop for the past few days where I encounter a Bios Recovery 500, but it goes through this in a perpetual loop. It goes through the recovery loading process, reboots, goes into the “System BIOS Recovery has occurred”, reboots briefly again and goes into the same loading screen.

I’ve had this occur few times before only when restarting the Laptop, but it would only go through this process a few times. 
I’ve tried various solutions such as the USB Bios solution, Windows B, etc. I also cannot manage to get into the Bios menu or safe startup through F2, Enter, F10, or F12 during the HP loading screen. When repeatedly pressed it brings up the option to load into the menu but doesn’t at all. 
I seem stuck and I’m willing to try any help that’s given, I’m unable to buy a USB or modify the interior (because well, it’s a laptop)

if anyone has workarounds (such as getting F10 to work, some alternate method to reboot bios, etc), ANY help is welcome as long I don’t purchase something such as a USB.

I know what is causing the issue and resetting the BIOS to default would help, or merely just bypassing this Recovery process temporarily so I can backup files. 



C09C66B9-A393-479C-AAAD-95C6FB4E2B46.jpeg

 

51D733EE-7427-47EB-993F-32CC199AF925.jpeg

 

1 REPLY 1
itsmyname
Level 9
5,033 4,948 232 647
Message 2 of 2
Flag Post
HP Recommended

@Bastion141 - exactly what model is your HP laptop? With that information, take another computer, and download the BIOS Updater for your computer. Run that BIOS Updater. At one point, it will offer 3 options:

* update the BIOS on this computer

* extract only the new BIOS, and save to a file

* take an "empty" USB memory-stick, and write a "bootable" system, including the BIOS Update utility, to the memory-stick

 

Choose the 3rd option. Move the memory-stick to your computer. Boot your computer from the memory-stick.  That should update the BIOS.

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation