• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP 200 G4 22 All-in-One PC (7WX27AV)

Whenever I power up my HP 200 G4 22 All-in-One PC, the following message pops up on the screen:

 

The Bios Recovery File cannot be found or the files are corrupted.

 

Using another Computer and a USB Flash Drive, download the latest bios file from the HP website and create a Bios USB Recovery Drive for the PC that needs recovery.

 

Insert the BIOS USB Recovery Drive into the PC that needs recovery and restart the PC.

 

My problem is that I could not locate the bios file when I visited the HP website.

 

Would you be willing to send the BIOS File to me ?

 

Thank you.

 

The data for my HP 200 G4 22 All-in-One PC (9US89EA) are as follows:

Product

9US89EA

Serial

[Personal Information Removed]

1 REPLY 1
HP Recommended

Hi @AkeyEngineering 

 

This is a tough one if you don't know the MB SSID. There are three possible BIOS updates tied to three different MBs for your PC.

 

I could not find HP documentation to ID your specific PC's MB SSID.

 

Here is a screen shot showing possible BIOS updates for your PC:

 

BIOS update.png

 

I think you can do a USB BIOS recovery if you have the MB SSID. However nothing in life is certain.

 

The above BIOS file downloads are at this Link.

 

Check this HP Support video on how to do a USB BIOS update if you can determine which BIOS update works with your MB.

 

Opinions or troubleshooting suggestions in this response are provided independently. I am not employed by: HP, Inc. or the HP Forum.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.