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- Bios Recovery File cannot be found

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03-08-2024
04:02 AM
- last edited on
03-08-2024
11:24 AM
by
MayS
Whenever I power up my HP 200 G4 22 All-in-One PC, the following message pops up on the screen:
The Bios Recovery File cannot be found or the files are corrupted.
Using another Computer and a USB Flash Drive, download the latest bios file from the HP website and create a Bios USB Recovery Drive for the PC that needs recovery.
Insert the BIOS USB Recovery Drive into the PC that needs recovery and restart the PC.
My problem is that I could not locate the bios file when I visited the HP website.
Would you be willing to send the BIOS File to me ?
Thank you.
The data for my HP 200 G4 22 All-in-One PC (9US89EA) are as follows:
Product
9US89EA
Serial
[Personal Information Removed]
03-09-2024 07:41 PM - edited 03-09-2024 07:57 PM
This is a tough one if you don't know the MB SSID. There are three possible BIOS updates tied to three different MBs for your PC.
I could not find HP documentation to ID your specific PC's MB SSID.
Here is a screen shot showing possible BIOS updates for your PC:
I think you can do a USB BIOS recovery if you have the MB SSID. However nothing in life is certain.
The above BIOS file downloads are at this Link.
Check this HP Support video on how to do a USB BIOS update if you can determine which BIOS update works with your MB.
Opinions or troubleshooting suggestions in this response are provided independently. I am not employed by: HP, Inc. or the HP Forum.
Regards