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HP Recommended
hp inc 4ce1201b2v
Microsoft Windows 11

I update the bios and then the computer doesn't start as I get the below error 

 

The Bios recovery files cannot be found or the files are corrupted

 

I apply all the steps below video but still not working 

https://www.youtube.com/watch?v=t3S3KgcT-Ao&t=3s

any advice 

1 REPLY 1
HP Recommended

Try the window "B" key procedure

https://www.youtube.com/watch?v=qpiGUojtr3E

 

lf that does not work then put in the flash drive you created earlier and try the "B" again***

 

If the flash drive has an LED built in does the LED light up?

 

 

***copy the "087D6.BIN"and ".SIG" file from efi\hp\bios\new to the root of the hp_tools flash drive


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