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- Desktop Boot and Lockup
- Bios Recovery files cant be found

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07-08-2023 03:37 PM
I update the bios and then the computer doesn't start as I get the below error
The Bios recovery files cannot be found or the files are corrupted
I apply all the steps below video but still not working
https://www.youtube.com/watch?v=t3S3KgcT-Ao&t=3s
any advice
07-08-2023 05:09 PM - edited 07-08-2023 05:14 PM
Try the window "B" key procedure
https://www.youtube.com/watch?v=qpiGUojtr3E
lf that does not work then put in the flash drive you created earlier and try the "B" again***
If the flash drive has an LED built in does the LED light up?
***copy the "087D6.BIN"and ".SIG" file from efi\hp\bios\new to the root of the hp_tools flash drive
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