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01-22-2023 02:49 AM - edited 01-22-2023 02:54 AM
When i try to start the computer i get into Bios and it says ''Select user for login'', then there is two options both of them have passwords that i don't know. After you type the wrong password 4 times it will say ''Press F7 for HP SpareKey Recovery''. Then you will come to HP SpareKey Recovery with two options named ''Enter BIOS Admin Password and Answer HP SpareKey Questions'' but when you click on any of them it will say ''HP SpareKey Recovery not enrolled Select OK to restart system'' and then it goes all the same again.
01-22-2023 09:33 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert locking mechanisms such as passwords, fingerprint scans, biometry or any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
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