• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
EliteDesk 800 G2 Mini 65w
Microsoft Windows 10 (64-bit)

Bonjour,

 

Après une une mise à jour du Bios: 2.33 (si mes souvenir sont exact), il doit redemarrer, je clique OK, il reboot, mais écran noir et plus rien!

La led du bouton on/off clignote 1 fois toute les 10 sec. (sans fin) et rien...

 

Au bout de 10min. Je débranche et rebranche l'alim. et là:

  1. Deux longs bid (led rouge)
  2. Quatre bip court (led blanche)

Je ne trouve aucune info sur le net ou HP pour faire un clear CMOS, est-ce différent avec un bios UEFI???

 

J'ai testé la mémoire, emplacement différent, autre barette, autre SSD, toujours rien!

Quand je débranche et rebranche l'alim. toujours les mêmes bip.

 

Une idée?

 

Merci

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Did not work, nothing happened what ever I do!

I gave up. I did spend to much time on this case.

 

Thanks anyway

View solution in original post

13 REPLIES 13
HP Recommended

Hi

 

Please try this...

 

https://support.hp.com/us-en/document/c02693833

Turn off the notebook.
Plug the notebook into a power source using the power adapter.
With the notebook off, press and hold the Windows logo key and the B key at the same time (WinKey +B).

NB: On some notebook models, it might be necessary to press and hold the Windows logo key and the V key (WinKey +V).

While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).

HP Recommended

Firstly, thank you for your reply!

 

Its not a notebook, its an eliteDesk G2 800, I don't know if the recovery process word just as the same?

 

So I did give a try but no luck!

 

The computer is in a strange state: off for 10sec and then fan spining, power led on for 10 sec then back to off for 10 sec and again and again...

 

On the inside there is a push button, what for? I did give a try, no success...

 

Any idea?

 

 

 

 

HP Recommended

Hi

 

First run a Diagnostic on the hardware, probably F2. 

 

Your search for " HP Elite Desk G2 800" has returned no results (0)

 

Results for " HP Elite G2 800" (424)

 

SKU number please.

 

Perhaps:-  HP EliteDesk 800 G2 Small Form Factor PC

https://support.hp.com/us-en/product/hp-elitedesk-800-g2-small-form-factor-pc/7633277/manuals

 

http://h10032.www1.hp.com/ctg/Manual/c04828077

 

BIOS
2.2 The main area (DXE) of BIOS has become corrupted and there is no recovery binary image available.
2.3 The embedded controller policy requires the user to enter a key sequence.
2.4 The embedded controller is checking or recovering the boot block.
 
Locate, press, and hold the CMOS button in for  5 seconds.
 
 
 
 If in doubt please ask.
HP Recommended

Did not work, nothing happened what ever I do!

I gave up. I did spend to much time on this case.

 

Thanks anyway

HP Recommended

Prego.

HP Recommended

Just for information: and again and again :HalfEyes:

 

Did a bios update to another EliteDesk  and again a screw up update!!!

Clear Cmos doesn't work!

Still bipping 2 reds, 4 whites...

 

p/n:V6K95EA#UUZ

 

I don't get it!!!

HP Recommended

Hi

 

Do you have one of these?

 

file:///C:/SWSetup/SP87839/BIOS%20Flash.htm

 

 

HP Recommended

Hi,

 

No I don't! So I did download it to another same pc and install it, what next?

 

 

 

 

HP Recommended

Hi

 

I'm confused.

 

I downloaded the BIOS file and extracted on my PC, even though it is completely the wrong BIOS and will never get installed.

 

So if you can't download and extract the *.exe file then......

 

C:\SWSetup\SP87839>dir
 Volume in drive C is Windows
  Directory of C:\SWSetup\SP87839

24/07/2018  14:08    <DIR>          .
24/07/2018  14:08    <DIR>          ..
02/01/2018  10:10            55,266 Bios Flash.htm
24/07/2018  14:08    <DIR>          BIOS Flash_files
23/05/2018  16:49            15,416 History.txt
24/07/2018  14:08    <DIR>          HPBIOSUPDREC
11/04/2017  14:06            13,479 license.txt
23/06/2012  05:36            14,894 logo.bmp
22/05/2018  19:44         9,437,184 N21_0235.bin
23/05/2018  16:47             2,989 SP87839.cva
23/05/2018  16:47             2,502 SP87839.txt
23/05/2018  16:47             1,221 SP87839.ws
               8 File(s)      9,542,951 bytes
               4 Dir(s)  235,208,183,808 bytes free


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.