• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Locked

‎02-26-2021 12:07 PM

HP Recommended
Product: 4NM47AA
Operating System: Microsoft Windows 10 (64-bit)

A black screen with a message “BIOS corruption has been detected. BIOS recovery will begin when computer is restarted....” it then goes black and the BIOS update screen appears. It will only ever get to 37% and then it stops and the screen goes black again. It will beep 8 times and show the first message again. This all keeps cycling through the same steps. I have tried a hard restart where I disconnect the power and hold the power button down for thirty seconds and reconnect power, but nothing changes. Please help! My graduate coursework depends on it!! Thanks in advance.

1 REPLY 1

‎02-26-2021 03:32 PM

HP Recommended

Hi,

 

Try all troubleshooting steps at this (Link).

 

You will need HP factory service (Link) if the above steps fail.

 

Regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.