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HP Recommended
HP Pavilion Desktop TP01-0066
Microsoft Windows 11

Good afternoon,

 

I don´t know what happened when i inserted the pictures it took away all my comments last post.

My HP Pavilion Desktop TP01-0066 is a Ryzen 7 3700X CPU model, lately it upgraded from win10 64x to win 11. My kid without knowing did this, I still thinking I wouldn´t do that because never choose to do so, because all new stuff comes with issues that take time to be close to perfect. Then the other day asked for bios update, it was late night and I was sleepy, so I postponed the upgrade. My other kid waked up early and saw that weird (for him) screen and just turned it off, this corrupted the the bios. Now it tried all I found beacause, first of all it gives the error: 46 - Error: Problem getting flash information. So this prevents me to create the bios flash drive. I don´t know if I´m wrong, but I notice the keyboard aint working, like this can´t do anything about the boot order, I tried with rufus, hirens boot, memory module swap, took out the batery, the GPU, changed jumper positions wich I´m not sure how right the order I did and nothing. All it displays is that blue annoying screen asking for a flash bootable bios, wich I can´t provide because of that 46 error (wich HP should help I´m not the only one with this problem). I really could do more if I knew the correct order of jumpers to reset (think I tried all positions, it's only missing that clip 1 to 6 force flash) or having the bios files extracted to create a bootable flash drive. This new HP format doesn´t allow me to extract after the temporary is created and doesn´t allow the normal install (error 46)...I'm VERY FRUSTRATED...Capturar.JPGPrint.jpeg

2 REPLIES 2
HP Recommended

@Hernane 

You mentioned extracting the BIOS files -- so if you download 7-zip onto another PC, it is an archiving tool that can read the HP softpaq archives and extract their contents.

 

Then, if you make a bootable USB stick using WinPE and add those files to it, you MIGHT be able to then run the BIOS update from that USB stick.

 

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hello, i would like to know if this was the solution for your problem, because i have a similar problem with my laptop. Thank you in advance

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