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HP Recommended
HP Pavilion Gaming Laptop - 15-dk1035nr

I have an hp pavilion gaming laptop had it for just over a year, i hardly use it and when i do its for work stuff or very minor gaming. Today i turned it on and it began updating on a white screen that said BIOS (not sure what else it said) it went through the update and now im stuck in a recovery error and boot loop, i did get a flash drive and downloaded windows 10 onto it and i get the option to boot from usb but it circles back to the error screen. I tried everything on these forums and even youtube videos and the chat option on here, i got nowhere. Someone please help me figure this out.

1 REPLY 1
HP Recommended

Hi @Osrs89 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing Screen stuck in BIOS recovery.

 

Kindly refer to the steps below and let me know if that fixes the issue.

 

Hold down the power button until the looping computer shuts down.

  1. On an working computer, follow the instructions in the next tab to download the latest BIOS from our support site.
  2. Rename the downloaded BIOS file to BIOS_IMG.rcv and copy it on to removable media (For example a USB flash memory stick).
  3. Insert the removable media into the problem computer that has been powered off.
  4. Press the ESC key and the Ctrl key and plug the AC adapter into the computer.
  5. Select Recover the BIOS (using the currently-flashed BIOS) from the options on-screen.
  6. Select OK to start recovering the BIOS. This time it will also upgrade your BIOS version using file on the removable media.
  7. The computer boots directly into the operating system once this process is complete.

Once your computer has booted into the Windows operating system, you need to double check the BIOS version. You can easily check this using the System Information app.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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