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‎11-02-2022 12:52 PM

HP Recommended
Product: OMEN 25L Desktop PC GT12-1000a (ID 1Z1C0AV)

I was doing a Windows update and noticed 2 HP optional update were pending. I downloaded both. The pc then restarted and and began a bios update. It either stopped or finished the last 30% really quickly. It then rebooted but won't load the bios. The internal lights come on and the fans run up but goes no further. I've tried the windows B button thing but I'm not sure the keyboard even has power as the lights on the keyboard aren't on. Anyone got a solution?

1 REPLY 1

‎11-03-2022 03:34 PM - edited ‎11-03-2022 03:47 PM

HP Recommended

Hi

 

It would seem you may need to contact HP Support if you can't do a BIOS recovery after the bad BIOS update.

 

Some HP PCs can do a BIOS update using a USB stick. Download and run the BIOS update for your PC using a different PC at this link

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-25l-desktop-pc-gt12-1000a/2100404878... 

 

 See if you can create BIOS installation media on an external USB stick. Creating a BIOS boot stick may not be available if you don't see the option when you run the BIOS executable.

 

Boot to the stick on the HP PC. 

 

Tried this. I could not create USB BIOS boot media. You will have to contact HP Support.

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