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05-04-2020 05:07 PM
Okay, I hope someone can help me here. I somehow always have similar problems to others on here but can never find the right solution. So my bios was updating right? After it was "complete" it started to clear the pending image. Mine ended being stuck at 100%. It was like that for almost 30 min. I read that it normally was supposed to take at least a minute and maybe 5 minutes at the most. I decided to force shut down by holding down the power button. After it shut down I turned it back on again, and it turned on fine for about 5-10 sec. Then it just turned off. Now it won't turn back on at all. It doesn't do a single thing and I've tried everything I read about computers not turning on after bios update. Holding windows + b with power button, holding down the power button with no battery in it to release static discharge. My omen wont do a single thing and I need this laptop to be running fine. Someone please help before I iust decide to buy a new laptop...
05-12-2020 12:51 AM
Welcome to HP Community
I have gone through your Post and I understand your concerns
Since the HP Omen is not even powering ON right now, I suggest you contact HP Support for Service Options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
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