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Locked

‎03-01-2022 10:30 AM

HP Recommended
Operating System: Microsoft Windows 11

Hie how are you, we had a power outage at our office so when we switched on the computer it requested for bit lock. I dont have the bitlock now i want the desktop to be reset

3 REPLIES 3

‎03-01-2022 05:30 PM

HP Recommended

@GMK2022 -- does your office have an "IT Department" or a person who is your local "guru" ?

 

The "bitlocker" technology is designed to prevent a thief from accessing anything on a stolen computer.

 

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‎03-01-2022 10:29 PM

HP Recommended

Yes our company has an IT department and they could not fix it. I contacted Microsoft who referred me to HP and I'm yet to get a solution 

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‎03-02-2022 01:21 AM

HP Recommended

@GMK2022 -- our company has an IT department and they could not fix it. 

 

That is sad that they could not click on: 

 

    https://www.bing.com/search?q=microsoft+bitlocker+recovery+key

 

and do a bit (pun intended) of online research.

 

I would polish-up my resumé, because their incompetence might be contagious.

 

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