Bitlocker key issue

[Debasish7777]

Need bitlocker key

[Alden4]

Hi @Debasish7777,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you need the BitLocker recovery key for your HP All-In-One PC 24, you typically have a few options to retrieve it.

• Microsoft Account: If you signed in with a Microsoft account and used it to set up BitLocker, you might be able to retrieve the recovery key online. Go to the Microsoft account page and check for devices associated with your account. If your PC is listed, you may find the recovery key there.
• Search for It: Sometimes the recovery key might be saved to your Microsoft account, printed out, or saved to a USB drive during the initial setup. Look through any documents or files you have related to your PC for the recovery key.
• Check Your Microsoft Account Security Info: If you're using a Microsoft account, you might have saved the recovery key as part of your account security info. Log in to your Microsoft account and check your security info to see if the key is there.
• Check Other Trusted Devices: If you have other devices synced with your Microsoft account, check if the recovery key might be stored on any of them.

Remember, BitLocker recovery keys are crucial for accessing your encrypted data in case you forget your password or encounter other issues. Always keep them in a safe place.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support