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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-05-2018 01:03 PM

HP Recommended
Product: HP Z240 Tower Workstation
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I freshly installed a Samsung EVO 850 SSD drive, so Bitlocker asked for recovery key to the system drive at next boot.

 

Entering the correct key doesn't work. The monitor goes dark almost immediately after entering the key, only the mouse shows (and responds).

 

All the latest Windows 10 updates (including the April 2018 from earlier this week) are installed.

 

Are there any known issues with this configuration?

 

Thanks

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