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HP Recommended
HP Pavilion 27-n250na
Microsoft Windows 10 (64-bit)

Hi everyone,

 

I bought my computer a few years ago, and everything works fine, but I got a little problem when I start it.

Everytime I hear the same sequence of bip, a bit long and annoying :

https://drive.google.com/file/d/1L0S6CBBJJRXUbZefFy_3KsSY5GC7mXAV/view?usp=sharing 

I tried on different forums to understand what it means, with no success.

Can someone help me ?

How can I get rid of that ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Th-LM Welcome to HP Community!

 

I understand that you are getting a beep code on the BIOS.

 

In that case, I would suggest you contact our phone support and check for the support option.

 

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

1 REPLY 1
HP Recommended

@Th-LM Welcome to HP Community!

 

I understand that you are getting a beep code on the BIOS.

 

In that case, I would suggest you contact our phone support and check for the support option.

 

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.