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‎07-13-2019 09:17 PM

HP Recommended
Product: HP Pavilion Desktop PC Model 570-p0xx
Operating System: Microsoft Windows 10 (64-bit)

I had a message to restart to install updates, which may have included a BIOS update.  Restarted, but got black screen. White power button light and beep 2 long then 2 short.  Turned off power with power button then restarted holding down the Windows key and the B key, but no change.  Tried this a few times.  Now the light is on steady, and no beeps but still black screen.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-13-2019 10:44 PM

HP Recommended

Problem seems to be solved.  I unplugged the PC until the power light on the back went out and then tried the Windows Key / B key startup again and this time it worked!  It showed a BIOS update in progress and also a recovery so I'm not sure which ended up happening, but at least its running.

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1 REPLY 1

‎07-13-2019 10:44 PM

HP Recommended

Problem seems to be solved.  I unplugged the PC until the power light on the back went out and then tried the Windows Key / B key startup again and this time it worked!  It showed a BIOS update in progress and also a recovery so I'm not sure which ended up happening, but at least its running.

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