Hi,for the pass few days my laptop has not been coming back on. On August 2-3,2020, I was updating my laptop and after the laptop was done updating,it didn't come back on. My screen was black and I tried taking the battery out,turning it on and back off and the HP logo and the loading circle popped up and it was on there for an hour nothing changed. I did the hard reset the next day after work,it can back on but it was really really slow and I couldn't even save my files or anything that's on my laptop. I've tried all the tips and I recently did the HP Diagnostics test as wel when the error popped up about the hard drive failed. When I did all the test it says everything passed but the Hard Drive/SSD SMART Check & Short DST Checking needs action and WARNING. My laptop screen has been black for the pass few days and/or the HP logo pops up every time I turn it on. Can anyone help me please?
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