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‎12-06-2023 10:18 PM - edited ‎12-06-2023 10:18 PM

HP Recommended

Hi @JayX19 

 

Sorry to see this has happened. This is a very unusual coincidence.

 

You would have to buy a replacement CPU at eBay or elsewhere. The memory controller is embedded in the CPU die.

 

The problem is: it could alternately be a MB problem. This is why I suggested finding a local PC tech. You could buy a CPU only to find the MB was the problem.

 

The Tech might have a compatible CPU that can be dropped into the MB to check if the CPU has a problem.

 

No change after trying a different CPU points to replacing the MB.

 

Regards

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‎12-06-2023 10:29 PM

HP Recommended

Hi @JayX19 

 

Try this:

 

Use a DustBuster (preferably) or compressed air to clean the memory slots.

 

Let the MB sit for a good period of time before trying the memory sticks again if you use compressed air. Compressed air can produce moisture which is bad when mixed with electricity.

 

Regards

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‎12-06-2023 10:33 PM - edited ‎12-06-2023 10:33 PM

HP Recommended

Will try the can air then pc tech. Will go further from there on replacing Gpu and motherboard. I appreciate all your help

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‎12-06-2023 10:35 PM

HP Recommended

Hi @JayX19 

 

My pleasure.

 

Regards

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