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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Desktop Boot and Lockup
- Black screen and no signal?

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10-25-2021 05:52 PM
A few days ago I tried to reset my pc but it failed, so I tried again and it failed. I tried multiple different ways and they all failed. On the last time, it didn’t say it failed but it just went black. Now my screen constantly switches from a black screen to a no signal screen. Is there a way to fix this?
10-26-2021 08:54 PM
@cameronc1 -- is it possible that the disk-drive is failing, such that Windows cannot be loaded from the disk-drive?
Your monitor will go "dark" when the motherboard stops sending any video-output to it, i.e., when the motherboard is failing, or the disk-drive is failing.
When you power-on your computer, does anything immediately show up on the monitor?
Do you get any flashing-lights on the lamps on the front of the computer? In some repeating "pattern"?
You probably need to take the computer to a qualified technician, for professional trouble-shooting.