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    Fix Windows 10 Update Issues

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    Fix Windows 10 Update Issues

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Black screen, computer won’t boot up

My laptop, which is less than a year old, won’t boot up. It kept asking to do a system update for several days and I postponed , but once I finally did the update the computer turned off and won’t start back up. It makes a sound like it’s teying to start up but nothing happens.

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HP Support Agent
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Black screen, computer won’t boot up

@MissPiggy86,

 

Welcome to the HP Support Community! 

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • Are you getting any error on startup?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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