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HP Recommended
HP Laptop PC 15-dy2000 (2D115AV)
Microsoft Windows 11

I had taken the back of my laptop because a couple of the tabs had broke off into the fan. Worked fine and then when I put the back back on, I had a black screen. Charging light was flashing orange/white and the Hdmi light was flashing white. I did the hard reset and win+B, with nothing, and can't seem to get a distinct pattern with the lights.

Misty S Combs
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