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CHAVON11
New member
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Message 1 of 2
271
Flag Post

Black screen

‎03-19-2020 10:34 AM

HP Recommended
Product: Pavillion
Operating System: Microsoft Windows 7 (64-bit)

 I cleaned the keyboard with à brush  under the keys and cotton ball on top of keys now monitor is not working

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎03-22-2020 11:23 AM

HP Recommended

@CHAVON11, Welcome to HP Support Community!

 

I see that you have issues with the PC not booting up, this has nothing to do with the keyboard cleaning. 

 

I'd recommend you follow the steps from the document HP PCs - Computer Does Not Start to resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

0 Kudos
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