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15-CS0051WM
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Message 1 of 2
187
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Black screen

HP Recommended
Pavilion 15 Laptop PC
Microsoft Windows 10 (32-bit)

My laptop is in black screen and it stays pike that, doesnt give me any option, i need help.

1 REPLY 1
Hibb1
Level 6
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Message 2 of 2
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HP Recommended

Hi, Try taking out the battery and power cord (if the battery is removable)

Try connecting an external monitor or TV

Have a look at this document for BIOS recovery:

https://support.hp.com/us-en/document/c02693833

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