Blue message screen 00A

lvhjr · ‎02-11-2022

Upgraded to Windows 10 Pro and hard drive to a Samsung EVO SSD over a year ago. The system was starting up and operating without any problems. Wake from sleep started to act up a few months ago and could not be triggered with a wireless mouse. However, a wireless keyboard would wake with a delay. A new event, HP Desktop Message 00A is displayed and the system board is missing all details. Reinstall Windows 10 from local and the problem still exist during startup. HP detection program can not find any product information. Why and how do I fix startup?

Prométhée · ‎02-11-2022

hi

https://support.hp.com/hr-en/document/c01443496

This indicates that the motherboard no longer has the original information.
This should just prevent the user from using factory recovery.
If you are using your own version of windows, this should no longer be a problem
There are solutions to reprogram this, but from memory, it depends on the models, a trick can work for one but not the other
I don't know if there is a way to just disable the warning, if windows can work fine then

Just for information

https://www.ontikka.com/how-to-fix-product-information-not-valid-error-on-hp/

don't try the method, probably doesn't match your computer, I don't know what might happen if you try

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