cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Eriic1977
New member
4 3 0 0
Message 1 of 8
292
Flag Post

Blue scrambled screen.

HP Recommended
Microsoft Windows Vista

20190914_140245.jpg

 When I turn it on a blue screen come up. It has hp  invent on the screen and the normal f10 setup and other stuff but it's all scrambled and won't go past it.  

 

7 REPLIES 7
TymeKyller
Level 1
11 10 0 1
Message 2 of 8
Flag Post
HP Recommended

Windows Vista??? Wow, I feel sorry for you -- time to update your computer...

Was this reply helpful? Yes No
Eriic1977
Author
New member
4 3 0 0
Message 3 of 8
Flag Post
HP Recommended

20190914_141319.jpg

Was this reply helpful? Yes No
TymeKyller
Level 1
11 10 0 1
Message 4 of 8
Flag Post
HP Recommended

Have you tried a different monitor or cable going into the monitor?

Was this reply helpful? Yes No
Eriic1977
Author
New member
4 3 0 0
Message 5 of 8
Flag Post
HP Recommended

Yes. Both  

Was this reply helpful? Yes No
TymeKyller
Level 1
11 10 0 1
Message 6 of 8
Flag Post
HP Recommended

Could be your display port.. Is it plugged into the motherboard display or is it a graphics card? Either way I would not pay to fix that computer and go bury it with the dinosaurs... Pay a 100 bucks on Kijiji (cheaper then fixing your pc) and get an updated used pc...

 

Someone else could be able to help you but seriously, I wouldn't bother with it...

Was this reply helpful? Yes No
Eriic1977
Author
New member
4 3 0 0
Message 7 of 8
Flag Post
HP Recommended

I just need some documents and pictures off the hard drive and I'm done with it.  It's not a computer I would ever use. Lol  

Was this reply helpful? Yes No
TymeKyller
Level 1
11 10 0 1
Message 8 of 8
Flag Post
HP Recommended

Generally if you have another desktop you can just plug this hard drive into a working pc, you can use it as a secondary drive and transfer files from your old hard drive onto the working pc's hard drive... or get an external 3.5 inch external encloser (get them on amazon for like 10 to 20 bucks) and plug it into a usb port on a working pc and transfer the files you want over...

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation