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HP Recommended
HP All-in-One 27 Desktop PC 27-cb0000a (3B5K5AV)
Microsoft Windows 11

I ended up having to have HP replace my monitor a couple weeks ago. Ever since I received it back it intermittently shows the Blue screen of death ,collects info and then reboots. I've caught it  couple times in the process and got pictures of the screen, it has never done this before. What do I do now. It reboots and works fine untibsod.jpgbsod2.jpgl the next BSOD.

3 REPLIES 3
HP Recommended

hi

if you manage to restart try the software

Know what is crashing your windows PC with whocrashed

 

if the computer does not start try safe mode

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

The computer reboots and works fine till the next bsod. below the below the qr code it says driver power state failure

HP Recommended

have you tried what i suggested?
the software should give you indications of the problem!

 

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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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