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HP Recommended

58D1F369-65F0-47A5-89DA-BE7439EB1005.jpeg

 blue screen and booting keeps looping 

2 REPLIES 2
HP Recommended

Your system-file in C:\Windows\System32\config is probably damaged.

You need a USB-Boot-Medium (WinPE or Media Creation Tool) and from there you have to run some command prompts.
1. determin your Win Directory (it can be C: or D:)

enter
bcdedit
and find the entries in Windows Boot Loader
for device and osdevice. You should find
partition=C: (or D:)
use this drive letter in the following command

sfc /offbootdir=c:\ /offwindir=c:\windows /scannow

If you are lucky you will be able to boot again. If not you can save your personal files on an external drive and then you have to reinstall Windows.
That's the price when you don't use Backup-Tools.

HP Recommended

@Jcen84 -- can you physically remove the disk-drive, and then connect it as a "secondary" disk-drive in a desktop computer?  Then, if Windows does not automatically run the "check disk" app when it detects the disk-drive, run "CHKDSK" against the disk-drive, to scan for errors in the file-system. It might "repair" the file-system, so that the disk-drive can be returned to your computer, and will boot normally.

 

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