• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-16-2021 11:16 PM

HP Recommended
Product: HP Pavilion Gaming Desktop - TG01-1160xt CTO
Operating System: Microsoft Windows 10 (64-bit)

On 10/12 my son's gaming desktop displayed "Boot Device Not Found 3F0".  Warranty ended 9/26 so here I am needing assistance.

Checked the BIOS System log and the first 03F0 occurred on 10/12.  None of the troubleshooting tools could restore Windows.  Downloaded the Cloud Recovery tool and initially it failed.  Had to pull the PCIe NVMe 1TB SSD and then Recovery tool was able to install Windows 10 on the 1.8TB hard drive.  Of course, this has an slight impact on performance.

Since the SSD is an Intel 660p Series, I searched Intel's site for diagnostic tools.  Ironically, there is a Client NVMe Windows Driver for Intel SSD dated 10/21.  Tried several of their diagnostics tools but none of them can find the SSD.

 

With Win10 installed on the HDD and the SSD installed, the system will have a long pause then initially boot into Windows.  This is unacceptable.  Anyone else having this issue?  Thoughts on how to revive the SSD when it does not show in the BIOS?

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.