-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
Create an account on the HP Community to personalize your profile and ask a question
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
- last edited on by
Cheron-Z
HP Recommended
I just passed by my computer and noticed it had a black screen with the blue box stating:
Boot Device Not Found
Please install an operating system on your hard drive
Hard Disk (3F0)
I searched and found that I should turn it off and press Esc and then F2 to run System Diagnostics. Now I am simply frozen on a new black/blue screen. I pressed F2 but nothing is happening.
I don’t know how or when any of this occurred. The last time I used my computer was probably Friday evening (2/8) and I just noticed this tonight (2/10). My computer is just days over one year old. Yes, the warranty expired approximately 25 days ago.
Customer service is closed of course. They will be open when I am at work all day tomorrow and no time to deal with this mess.
What is happening and how do I fix it???
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community