• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-18-2018 10:24 PM

HP Recommended
Product: I just need help over here
Operating System: Other

I opened up my computer this morning and the Boot Device Not Found. I just need to know whats going on and how to fix it. If anyone could help that would be greatly appreciated. 

2 people had the same question
1 REPLY 1

‎11-19-2018 12:15 AM

HP Recommended

Is it a desktop PC or a laptop?  When starting up the computer as soon as you press the power button, start tapping the escape key until the boot menu is brought up.  Click on BIOS or System Settings (should be F10).  In there you can look on first tab page to see if your hard drive is showing up.  If not, go over to bootable devices within the BIOS and see if the drive is recognized.  

Also, make sure that the SATA and power cables are securely plugged into your hard drive and the motherboard (if it's a desktop).  Report back with your findings as usually, if it's not a loose cable, and the drive is still showing up in the BIOS, then the drive itself might not be damaged; your copy of Windows might have just become corrupted and therefore will need to be repaired or restored. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.