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- HP Community
- Desktops
- Desktop Boot and Lockup
- Boot Device Not Found

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04-08-2020 08:17 AM
When I started my PC it would not start
I got the following message
Boot Device Not Found
Please install an operating system on your hard disk.
Hard Disk - (3FO)
F2 - System Diagnostics
For more informnation pleasse visit:
http://www.hp.com/go/techcenter/startup
I followed those instructions but nothing has helped.
What do i do
Go back to the seller and ask them to repair or what.
04-14-2020 03:06 PM
@tope05 Please follow the below steps to identify and resolve this concern:
Step 1: Perform a hard reset
HP Notebook PCs - Performing a Hard Reset or Forced Reset
Step 2: Restore BIOS default settings
Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4)
Step 4: Re-seat the hard drive (here's a generic video that shows how to re-seat the drive: Click here) > 3F0 error represent a hardware malfunction, a reseat should help, if it doesn't or you aren't comfortable, please Contact HP as the next step will not help.
Step 5: Perform an HP System Recovery
If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions:
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
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