cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
113
Flag Post
HP Recommended

Boot Device not found

Hp pavilion 570-p052na

When I open the computer, it says boot device not found, please install an operating system (I've been using this pc with an OS for years now) and when I go onto system diagnostics the error code is PGFR6K-8SD9QT-XD4CRF-6OUNO3

1 REPLY 1
Highlighted
Level 20
Level 20
117,459 107,640 17,057 26,111
Message 2 of 2
90
Flag Post
HP Recommended

Boot Device not found

Hi:

 

The error code translates to one word...Failed.

 

Not much to go on, but replacing the hard drive and reinstalling W10 should resolve the problem.

 

Below is the link to the guide for replacing the hard drive.

 

http://h10032.www1.hp.com/ctg/Manual/c05107213

 

After you replace the hard drive, it appears that your PC is supported by the HP cloud recovery client utility which you can use to create a bootable USB flash drive to reinstall W10.

 

Here is an info link for how to use that utility.  I believe you would need to replace the failed hard drive with one that is the same capacity (2 TB) in order for the cloud recovery client utility to work.

 

https://support.hp.com/us-en/document/c06162205

 

Otherwise, if you want a smaller capacity hard drive or want to install a solid state drive instead, you can clean install W10 by creating installation media using the media creation tool at the link below.  You will need an 8 GB USB flash drive for that.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 installs, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-570-p000-desktop-pc-series/13823514

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation