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- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: Boot Loop after BIOS Update
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09-30-2022 02:04 PM - edited 09-30-2022 02:06 PM
My laptop has updated the BIOS after this when I try to shut down my laptop, it gets restarted again.
how can I resolve this problem?
09-30-2022 02:14 PM
Hello @Mano_Sasi
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration. |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/paste following key/value pairs:
OS Name |
|
Version |
|
System Model |
|
System SKU ( equals HP product number (p/n) ) |
|
Processor |
|
BIOS Version/Date |
|
(2) Please report your results
09-30-2022 02:37 PM
OS Name Microsoft Windows 11 Home Single Language
Version 10.0.22621 Build 22621
System Model HP Pavilion Gaming Laptop 15-dk1xxx
System SKU 300H5PA#ACJ
Processor Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz, 2496 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde F.41, 05-09-2022
09-30-2022 02:44 PM
OS Name Microsoft Windows 11 Home Single Language
Version 10.0.22621 Build 22621
System Model HP Pavilion Gaming Laptop 15-dk1xxx
System SKU 300H5PA#ACJ
Processor Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz, 2496 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde F.41, 05-09-2022
10-03-2022 05:04 AM
Hello, the same happened to me after: windows update to current, bios update, and unintentionally activating secure boot.
After receiving the message of Sure Start recovery, none of the F buttons functioning, neither the Bios Recovery.
Inserting an empty ssd also not helped.
10-03-2022 05:11 AM
Hello @Mano_Sasi
(1) Create Windows system <restore point>
How to Create a System Restore Point on Windows 10 or Windows 11
(2) Download and install
Intel Chipset Installation Utility and Driver | 10.1.18838.8284 Rev.A | 0.6 MB | Jun 3, 2022 | Download |
Intel Dynamic Tuning Driver | 8.7.10700.22502 Rev.A | 7.3 MB | Jun 3, 2022 | Download |
Intel Management Engine Interface (MEI) Driver | 2145.1.42.0 Rev.A | 20.7 MB | Jul 20, 2022 | Download |
Intel Serial IO Driver | 30.100.2132.2 Rev.A | 0.7 MB | Jun 3, 2022 | Download |
Intel Software Guard Extensions Device (SGX) Driver | 2.14.101.1 Rev.A | 11.2 MB | Jun 3, 2022 | Download |
(3) Restart Windows
(4) Test again
(5) Please report your results