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‎08-19-2023 12:59 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV)

Product name : Hp 15s laptop

Error: Boot device not found 

Please install an OS on your hard disk

Hard disk -(3F0)

Category:
1 REPLY 1

‎08-19-2023 10:34 AM

HP Recommended

That message typically means the hard drive has failed.

To verify that, run the Diagnostics routine.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.


I'm not an HP employee.
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