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‎10-26-2019 08:12 AM

HP Recommended
Product: Hp pavillion

I just bought an HP pavillion manhattan gold i7, when I turned it on for the first time, it says "boot device not found"

Please install an operating system on your hard disk

Hard disk (3FO).

 

I tried reading to the support page but nothing resolves my problem.

Please help. Thank you

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2 people had the same question
1 REPLY 1

‎10-26-2019 04:53 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Did you buy a brand new Desktop or Laptop? A product number only would help to identify your HP product.

 

Boot device not found usually means:

No operating may be installed,

The storage device is faulty,

Or the storage device may not be connected correctly to power or the to motherboard (data).

 

I would return to the seller. This is especially true if you have a Laptop or Notebook PC.

 

Regards

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