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‎12-28-2025 12:02 AM

HP Recommended

Hello. For months now, my HP Windows 11 laptop has been stuck on the boot device not found page and it’s getting on my nerves. I’ve tried to watch the videos to help, but the videos are outdated and I can’t do half the things I need to do. Please help 

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‎12-28-2025 05:55 AM

HP Recommended

That error typically means the hard disk is failing, but it can also be caused by something interfering with the boot process.

To verify the situation, run the Diagnostics routine.  This will tell if the drive has failed or not.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results. Also need the PC model number.


I'm not an HP employee.
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