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- Desktop Boot and Lockup
- Boot device not found

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07-18-2025 05:54 PM
Hi, power went off last night for a few seconds and now when I turn computer on have a black screen with blue box saying "Boot device not found" install an operating system on your hard disk. It provides a qr code that I have tried to follow steps fron my phone. Firstly it says to press F10 continuously to get the BIO screen but nothing happens. Help!! Thank you
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