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‎07-29-2025 03:58 PM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c3000 IDS Base Model
Operating System: Microsoft Windows 11

Hii, i've had this laptop for over a year at this point and it suddenly started giving me this error saying "Boot device not found", i tried everything went into the  system diagnostics, went into the bios setup menu and did the classic load setup defaults options, but still nothing could fix this issue. do you have any suggestions on how i can fix this or should i just get a new SSD for my laptop??? since i know it seems to be an issue with the SSD

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1 REPLY 1

‎07-30-2025 07:15 AM

HP Recommended

Just to be more clear - when you went into system diagnostics, did it run the tests and report the findings? 

That error typically means the hard disk is failing, but it can also be caused by something interfering with the boot process.

And did the hard drive or SSD test was good?  If yes, then the drive might need to be replaced, but first try to reinstall Windows, using install media.


I'm not an HP employee.
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