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HP Recommended

My HP  laptop says Boot Device not found. How can this be resolved.thank you 

1 REPLY 1
HP Recommended

Typically that message means something has caused either a hard drive failure or a corrupted boot loader.

To help find the answer post the complete model number of the PC and run the Diagnostics routine.

First disconnect everything except the monitor, mouse and keyboard.

Then run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.


I'm not an HP employee.
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