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‎10-12-2023 12:36 PM

HP Recommended
Product: HP ENVY Desktop - 750-514

Blue screen the says Boot Device Not Found. After running diagnostics says drive passes but still not working. 

Category:
1 REPLY 1

‎10-12-2023 10:38 PM - edited ‎10-12-2023 10:38 PM

HP Recommended

Hi @Haytay 

 

Welcome to the HP Forum.

 

Your PC Has two storage devices:

 

1. 128 GB SATA SSD boot/operating system drive.

2. 1 TB HDD data drive. 

 

HP Diagnostics should check two drives. HP Diagnostics may only be detecting  the 1 TB HDD.

 

You may have a faulty 128 GB system drive.

 

You may have to replace the 128 GB SSD.

 

Regards

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