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‎02-12-2020 09:10 AM

HP Recommended
Product: HP 14 cd0053tx notebook

IMG_20200212_182348.jpg

 

1 person had the same question
1 REPLY 1

‎02-14-2020 02:08 PM

HP Recommended

@Pawa_123

 

Welcome to HP support community.

 

Run diagnostics to rule out other hard drive issues.

  1. Start or restart the computer.
  2. Press F2 repeatedly during start up to enter the HP PC Hardware Diagnostics UEFI utility.
  3. Select Component Tests > Hard Drive > Quick Test.
  4. Select drive C:.
  5. Click Run Once.
  6. Once the test completes, results are displayed on screen.

Ensure Legacy Support, under Boot Options, is DISABLED.

  1. Start or restart the computer.
  2. Press F10 repeatedly during start up to enter the BIOS configuration utility.
  3. Check Legacy Support and disable if it is enabled:

    System Configuration > Boot Options > Legacy Support

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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