02-27-2023 08:34 AM
First lets verify if the hard drive is good or not.
Run the Diagnostics routine
To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.
It would be helpful if you included the model number of the PC in your reply.
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