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HP Recommended
HP Notebook - 17-bs025cl
Microsoft Windows 10 (64-bit)

I get a "boot device not found 3F0 error".

I've followed steps on https://support.hp.com/us-en/document/c06201699, hard drive PASSES the quick test, Legacy support was disabled, so was directed to procedure 3, step 3.  However,  at procedure 3, step 3 I do not have the option  "Look for the Intel(R) Rapid Storage Technology option"; navigate to: System Configuration > UEFI HII Configuration > Intel(R) Rapid Storage Technology. I only have UEF1 Boot order. Where do I go from here to help me debug or fix this issue?

Thank you for help!

3 REPLIES 3
HP Recommended

hi

the change of option is not enough, it is necessary to reinstall the system in many cases!

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/3F0/m-p/8301926

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/erreur-3F0/m-p/8077168

https://h30434.www3.hp.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q...

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thank you for responding. However, there is no information in your response about what to do when you've already followed all steps provided by the HP website, and reached a point where it doesn't apply to you and you don't know where to go from there.

I understand that some cases cannot be fixed, but I don't know how to determine if that is my case because I don't have a path forward to check.  I'm looking for how to proceed to determine where to go from here:

 https://support.hp.com/us-en/document/c06201699, hard drive PASSES the quick test, Legacy support was disabled, so was directed to procedure 3, step 3.  However,  at procedure 3, step 3 I do not have the option  "Look for the Intel(R) Rapid Storage Technology option"; navigate to: System Configuration > UEFI HII Configuration > Intel(R) Rapid Storage Technology. I only have UEF1 Boot order. Where do I go from here to help me debug or fix this issue?

HP Recommended

sorry, but I answered you, if the system disk is not damaged, try the recovery, it is also indicated in the link
you probably didn't read the links given in my answer correctly, that's also what is suggested

 

https://support.hp.com/us-en/document/c06201699

Procedure 4: Perform F11 Recovery, or restore the system using HP recovery media.
  1. Restart the computer and press F11.

    If you cannot access F11 recovery, perform a System recovery using HP supplied recovery media. Refer to the following link for more information.
  2.  
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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